Turning employee voiceinto a more relevant learning journey
Before designing a learning programme, the Your Journey Our Smile workshop gave employees a structured space to share their experience, needs and ideas — feedback that then shaped the programme itself.
The Context
Before designing the learning programme, the team wanted to understand how employees actually experienced life inside the company.
What We Understood
Learning needs should not be defined only through the HR team's perspective.
Employees themselves should have a structured space to share needs, surface problems, discuss possible solutions, and see that their feedback leads to an output.
How It Worked
- 01
Listen
- 02
Discuss
- 03
Consolidate
- 04
Identify Needs
- 05
Design Learning Programme
Capabilities Involved
Workshop design and facilitation
- Employee experience
- Learning design
- Facilitated workshops
- Needs consolidation
The Impact
What the Work Enabled
- Employees became a direct input into learning design.
- Issues and needs were consolidated before programme development.
- Participants could see that feedback resulted in a tangible next step.
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