Building internal trainer capabilityacross the learning journey
The Leapers supported frontline employees on their journey toward becoming internal trainers through a multi-dimensional programme — developing teaching capability, not only presentation skills.
The Context
The Leapers participated in the development of Teknosa Academy and supported frontline employees on their journey toward becoming internal trainers.
What We Understood
Subject-matter expertise alone does not automatically create strong internal trainers.
The programme therefore needed to develop multiple teaching capabilities rather than focus only on presentation skills.
What We Designed
A multi-dimensional trainer-development programme.
Adult learning
Understanding how adults learn.
Instructional design
Designing training from scratch using a real learning need.
Effective speaking & body language
Using voice, stage presence and non-verbal communication.
Storytelling
Making learning more memorable and engaging.
Game-based learning
Learning how games can become part of a learning experience by experiencing them directly.
Capabilities Involved
Trainer-development programme design and delivery
- Internal trainer systems
- Adult learning
- Instructional design
- Storytelling
- Game-based learning
The Impact
What the Work Enabled
- Multiple trainer capabilities were developed in one coherent journey.
- Participants practiced both design and delivery.
- Experiential learning became part of trainer development.
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